Last updated: 23 July 2026
Pharmacy Weight Loss Whitstable | GPhC Registration No. 9012511
Last Updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect the information you provide when using our online pharmacy weight loss clinic. Please read it carefully before using our services.
Pharmacy Weight Loss Whitstable is a GPhC registered online pharmacy (No. 9012511) serving patients in Whitstable and surrounding areas of the UK. We operate as a data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed.
To provide safe and effective pharmacy services, we may collect the following categories of personal data:
Personal information: your full name, date of birth, address, email address, and phone number.
Health and medical information: details about your weight, medical history, current medications, allergies, and any other clinical information necessary for a pharmacist to safely approve your treatment.
Payment information: billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and pages visited on our website, collected automatically when you browse our site.
We use your personal data for the following purposes:
To assess your suitability for weight loss treatments and for our pharmacist to review and approve your consultation before dispensing any medication. Prescriptions are only dispensed following pharmacist approval, and orders are dispatched within 1 working day of approval.
To process your orders, arrange delivery, and communicate with you about your treatment or account.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy, including the maintenance of accurate dispensing records.
To improve our website and services through analysis of anonymised usage data.
Our lawful basis for processing your general personal data is the performance of a contract and our legitimate interests. For special category health data, we rely on the provision of healthcare and treatment as our legal basis under UK GDPR.
Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small text files stored on your device when you visit our site.
We use essential cookies, which are necessary for the website to operate, and analytical cookies, which help us understand how visitors interact with our site. Analytical cookies only collect anonymised data.
You can control and manage cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
We do not sell your personal data to third parties. We may share your information only in the following circumstances:
With our secure payment processor to handle transactions safely and with our delivery partner solely for the purpose of fulfilling your order.
With other healthcare professionals where it is necessary and in your best interest to do so, for example if a clinical concern arises during your consultation.
With regulatory or law enforcement bodies where we are legally required to disclose information.
All third parties we work with are contractually required to handle your data securely and in accordance with UK data protection law.
We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidance. Payment and transaction records are kept for six years in line with financial and legal requirements. We securely delete or anonymise data once it is no longer required.
Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, to request corrections if it is inaccurate, and to request deletion where we no longer have a lawful reason to retain it. You also have the right to object to certain types of processing and to request that we restrict how we use your data in some circumstances.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
Pharmacy Weight Loss Whitstable
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to resolve all privacy concerns promptly and transparently. This policy may be updated from time to time to reflect changes in our services or legal obligations. We encourage you to review it periodically.